What we do

whatwedoAt DEK Claims, we:

  • Make sure you have the right policy in place to meet your insurance cover needs.
    • Act as an interface between Insurer/Broker/Loss Adjuster/Forensic Investigator and yourself.
    • Make the whole claim process as easy as possible for you, and ensure you get the compensation you deserve and which is best for you.

FCA approved

We meet stringent professional standards and are fully FCA approved, which means we can represent any Insured person or company. This enables us to conduct negotiations on your behalf with your Insurer’s appointed Loss Adjuster. Accordingly, there is no need to go through any third party, which helps ensure the matter is more swiftly and effectively dealt with.

Material Damage and Business Interruption Loss assessment experts

We will work with your own advisers or in-house team to guide them through unfamiliar situations after a serious material damage incident, such as fire loss or water damage.

The unique service DEK Claims provides is designed to assist you or your team, relieving you of the administrative burden of leading and co-ordinating all aspects of the material damage and business interruption claims.

We work hard on your behalf to minimise any disruption to your personal or business situation, and ensure the smooth flow and prompt settlement of the loss. All in all, providing you with peace of mind and enabling you to concentrate on the important task of getting on with your life or re-establishing the areas of operation affected by such loss or damage.

How we work

At DEK Claims we have close working arrangements with specialist forensic scientists, building surveyors, forensic accountants and other support services, and will call on this network of professional experts when required to delivery a high quality service.

At an early stage, we will gather as much site detail as possible, extracting all relevant information from your records and gain a working knowledge of the situation or business to establish where priorities lie. This ensures that the claim is correctly prepared in accordance with the terms and provisions of the policy, and can be promptly deal with, therefore reducing any delays in claims payouts.

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